Careers

Work With Us

We’re looking for big thinkers with small egos and smart work.

Current Openings

Desired Profile / Job Descriptions
  • Organization Unit: Smart PC Supports
  • Division: Technical Support
  • Location: 115/ B PRINCESS HWY YARRAGON, VIC 3823 USA
  • Reporting Structure: Assistant Manager Operations

Smart PC Supports, an industry leader with an ever-strengthening clientele, brings cutting-edge and technically rich computer networking solutions, computer diagnose, New PC setup & security and a number of other similar solutions. We have in-house team of experienced and skilled software and hardware engineers who have got expertise in computer networking solutions and complete diagnose solutions.

Responsibilities:

  • Manage end-user customer phone calls / Chat / E-mail.
  • Handle large volumes of Outbound / Inbound segment sales for the designated regions selling Technical Solutions
  • Demonstrate effective typing and verbal communication skills
  • Document case information
  • Demonstrate commitment to client/internal/customer satisfaction
  • Demonstrate basic technical knowledge.
  • Sell the product plans of the organization.
  • Critical Skills Required:
    • Basic knowledge of PCs and Internet
    • Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
    • Good listening and responding skills
  • Candidate Specification:
    • Bachelor’s degree from a three-year college or university (BA, B.COM, BSC , etc.) / Under – graduates with good communication skills would also be considered pursuing through correspondence /Drop-outs
    • Candidates with Minimum 6 months & Maximum 36 Months of experience in International Voice based Sales Outbound /Inbound / Customer service process.
    • Candidate should have basic tech knowledge.